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Privacy Policy

How we collect, use, and protect your information.

Effective Date: January 1, 2025

Clinica Hispana La Bendicion ("we," "us," or "our") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, phone number, email address, date of birth, mailing address, and other details you provide when booking an appointment, submitting a contact form, or communicating with us.
  • Health Information: Medical history, appointment records, and related clinical data, maintained in accordance with HIPAA and applicable state regulations.
  • Technical Information: IP address, browser type, device identifiers, and usage data collected automatically through cookies and analytics tools when you visit our website.

2. How We Use Your Information

We use the information we collect to:

  • Schedule and confirm appointments and provide healthcare services.
  • Send appointment reminders, follow-up communications, and relevant health information.
  • Process billing and coordinate with insurance providers.
  • Improve our website, services, and patient experience.
  • Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share information only in the following circumstances:

  • When required by law or in response to a valid legal process.
  • With insurance providers for billing and coverage coordination purposes.
  • With specialists or other healthcare providers involved in your care, with your consent.
  • With trusted service providers who assist us in operating our website or business, under confidentiality agreements.

4. HIPAA & Data Protection

We maintain physical, electronic, and administrative safeguards to protect your health information as required by the Health Insurance Portability and Accountability Act (HIPAA). Access to your protected health information is restricted to authorized personnel only. While we implement industry-standard security measures, no method of electronic transmission or storage is completely secure.

5. Your Rights

You have the right to:

  • Request access to your medical records and personal information.
  • Request correction of inaccurate or incomplete information.
  • Ask how your information is being used or shared.
  • Withdraw consent for certain uses of your information where applicable.

To exercise any of these rights, please contact us using the information below.

6. Cookies and Online Tracking

Our website uses cookies and similar technologies to improve functionality, remember your preferences, and collect aggregate analytics data. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of the website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from minors without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us: